FAQs

Know more from the frequently asked questions

1What is your service time?

Dear Customer, We are a 24/7 customer service provider. Please call our hotline (+8809613131313) to get your desired service. Thanks for being with us.

2What is the delivery process?

Dear Customer, You will get free delivery in the city area. You need to pay a delivery charge based on your location in the case of rural areas. Please call our hotline (+8809613131313) for details. Thanks for being with us.

3How to exchange products?

Dear Customer, Please check before you receive the product. If found faulty, return the product to the delivery man instantly. Currently, we do not have any exchange procedure. Please call our hotline (+8809613131313) for any claim or complaint. Thanks for being with us.

4How to get a dealership?

Dear Customer, You must have Trade License, TIN, Warehouse and Shop, Pickup Van and BDT 5 to 6 lac investment capability to be a dealer. Please call our hotline (+8809613131313) for further information. Thanks for being with us.

5What is the complaint disposal time?

Dear Customer, You will get your desired service within 48 hours. Please call our hotline (+8809613131313) for any complaint. Thanks for being with us.

6How can I get after sales service?

Dear customer, Please call our hotline (+8809613131313) to claim service. Thanks for being with us.